The Answers You Need
FAQ
Got a burning question? Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If your question isn’t answered here, get in touch or stop by our Online Women's Clothing Store and we’ll be happy to help.
WHAT IS YOUR RETURN POLICY?
All sales can be refunded only as a store credit. In some cases, merchandise exchanges can be allowed.
If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
If the package is returned in opened condition, there is a minimum 10% restocking fee.
It is the customer's responsibility to bring the products to our facility for exchange.
No store credit is issued after 15 days. (Absolutely no returns for special orders.)
Claims for any damage must be mad within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Credit Cards(VISA, Mastercard, Amex, ETC), Paypal and cash upon purchasing on our showroom.
WHAT SIZES ARE YOUR PRODUCTS?
Almost all of our products are plus size, which is 1X 2X 3X in one pack. Some of the products that are not plus size will be described on the product.